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Pay For What You Need
When You Need It.
Customer Service Software
Everything you need for a first-class support experience that turns customers into promoters.
Starter Plan
Start at 2 paid users
Features include :
Organize & Track Customer Communications
- Ticketing
- Live chat
- Conversations inbox
- Calling
- Conversational bots
- Team email
- Simple automation
MAXIMIZE PRODUCTIVITY
- Canned snippets
- Email templates
- Meeting scheduling
MEASURE EFFICIENCY
- Tickets closed reports
- Rep productivity reports
- Time-to-close reports
$50/mo
*billed at $600/yr (Pay upfront): or $60/mo (Pay Monthly)
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Professional Plan
Start at 5 paid users
Features include :
Delight Customers At Scale
- Ticket status
- Ticket routing
- Task automation
- Ticket pipelines
Help Customers Help Tehmselves
- Knowledge base
- 1:1 video creation
Measure & Improve Customer Experience
- Custom reporting
- NPS surveys
- Customer experience surveys
- Customer support surveys
- Insights dashboard
$500/mo
*billed at $6,000/yr (Pay upfront): or $600/mo (Pay Monthly)
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Enterprise Plan
Start at 10 paid users
Features include :
Deliver Exceptional Service, Consistently
- Custom objects
- Playbooks
- Goals
Manage Multiple Teams & Businesses
- Hierarchical teams
- User roles
- Single sign-on
- Slack integration
- Calculated properties
- Field-level permissions
Enable Self Service At Scale
- Quote-based workflows
- Web books
$1,200/mo
*billed at $14,400/yr
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